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SUPPORT
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PLEASE ADD "INFO@TSOVET.COM" TO YOUR EMAIL PROVIDER'S SAFE SENDER LIST. ALSO TO ENSURE THAT WE ARE ABLE TO PROVIDE YOU WITH IMMEDIATE ATTENTION AND PROMPT SERVICE, REGISTER YOUR TSOVET TIME INSTRUMENT ONLINE. BY DOING SO, OUR STAFF IS ABLE TO ASSIST YOU WITH ANY WARRANTY CLAIMS AND CONCERNS.

PRODUCT SUPPORT:
INFO@TSOVET.COM

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REGISTER YOUR WATCH HERE go

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FULL TWO YEAR WARRANTY
YOUR TSOVET TIMEPIECE IS BACKED BY A FULL TWO YEAR WARRANTY FROM THE ORIGINAL DATE OF PURCHASE.

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SHIPPING WITHIN THE U.S AND CANADA, SHIPMENTS ARE MADE BY UNITED PARCEL SERVICE.

INTERNATIONAL SHIPPING:
INTERNATIONAL SHIPMENTS WILL BE SHIPPED WITH A SELECT SHIPPER (UPS, FEDEX, OR DHL)

THE ACCEPTED METHODS OF PAYMENT WILL BE CONFIRMED BY OUR CUSTOMER REPRESENTATIVE. ADVANCE PAYMENT IS REQUIRED. ORDERS WILL BE SHIPPED AFTER PAYMENT HAS CLEARED. ORDERS FROM NIGERIA, GHANA, SINGAPORE, GAMBIA, AND INDONESIA WILL NOT BE ACCEPTED.

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REFUND POLICY
YOU MUST CONTACT OUR CUSTOMER SERVICE DEPARTMENT BY SUBMITTING A SUPPORT TICKET IN OUR SUPPORT CENTER WITHIN 3 DAYS OF DELIVERY TO RECEIVE A RETURN AUTHORIZATION NUMBER (RA#) BEFORE RETURNING ANY PRODUCT. PLEASE INCLUDE YOUR ORDER NUMBER IN THE TICKET. NO RETURNS WILL BE ACCEPTED WITHOUT AN RA#. THE PRODUCT MUST BE RETURNED UNUSED AND ORIGINAL CONDITION, WITH ALL ORIGINAL PACKAGING AND NO SIGNS OF WEAR. THE PRODUCT IS SUBJECT TO FINAL INSPECTION BEFORE YOUR REFUND IS PROCESSED. BY RECEIVING A REFUND, YOU RELEASE US FROM ANY LIABILITY. PLEASE ALLOW 1 WEEK TO RECEIVE THE REFUND. ALL REFUNDS WILL BE PAID BY CHECK. SALES ARE FINAL ON ALL INTERNATIONAL ORDERS (NO REFUNDS WILL BE ISSUED. IF A REPAIR ISSUE EXISTS, THE WATCH WILL BE SERVICED AS PER THE WARRANTY INFORMATION). *DEPENDING UPON AVAILABILITY

EXCHANGE POLICY:
WITHIN 3 DAYS OF RECEIPT OF YOUR PURCHASE YOU MAY EMAIL mailto:info@tsovet.com?subject=Exchange%20Policy TO REQUEST AN EXCHANGE FOR ANOTHER WATCH OF EQUAL OR GREATER VALUE. WHEN EXCHANGING A WATCH, WWW.TSOVET.COM WILL PAY FOR THE SHIPPING CHARGES TO SHIP THE NEW SELECTION TO YOU. NO REFUNDS ARE ALLOWED FOR EXCHANGES. NO EXCHANGES WILL BE HONORED AFTER THE 3 DAY REVIEW PERIOD UNLESS AGREED TO BY WWW.TSOVET.COM.

REGISTER CLAIM HERE go


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TSOVET PRIVACY POLICY
THIS PRIVACY POLICY GOVERNS YOUR USE OF THE WEB SITE, WHICH IS LOCATED AT WWW.TSOVET.COM (THE "WEB SITE"). BY VISITING THIS WEB SITE, AND/OR USING THE SERVICES OFFERED ON OR THROUGH THIS WEB SITE, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY AS THEY MAY BE AMENDED FROM TIME TO TIME. AS SET FORTH IN MORE DETAIL HEREIN, WE MAY CHANGE OR MODIFY THIS PRIVACY POLICY AT ANY TIME IN OUR SOLE DISCRETION. SUCH CHANGES WILL BE EFFECTIVE IMMEDIATELY UPON POSTING OF THE CHANGE OR MODIFICATION ON THIS SITE. THIS PRIVACY POLICY IS INCORPORATED INTO, AND PART OF, THE TSOVET, INC. ("TSOVET") TERMS AND CONDITIONS OF USE, WHICH GOVERNS YOUR USE OF THIS WEB SITE IN GENERAL. THIS WEB SITE IS INTENDED FOR USERS WHO ARE LOCATED IN THE UNITED STATES OF AMERICA, AND SHALL BE INTERPRETED UNDER THE LAWS OF THE STATE OF CALIFORNIA.

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DOWNLOAD WARRANTY BOOKLET PDF




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