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WARRANTY
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FULL TWO YEAR WARRANTY:

YOUR TSOVET TIMEPIECE IS BACKED BY A FULL TWO YEAR WARRANTY FROM THE ORIGINAL DATE OF PURCHASE.

TSOVET TIME INSTRUMENTS GUARANTEES THIS TSOVET TO BE IN PERFECT CONDITION AND WARRANTS THE DEPENDABLE FUNCTIONING OF ITS ENTIRE MOVEMENT FOR THE PERIOD OF TWO YEARS FROM THE DATE OF PURCHASE. IF YOUR TSOVET MALFUNCTIONS WITHIN THE TWO YEAR PERIOD OF WARRANTY, TSOVET TIME INSTRUMENTS WILL REPAIR THE DEFECT AT NO COST TO YOU, ONCE YOU RETURN THE TIMEPIECE TO TSOVET AT ITS HEADQUARTERS LISTED BELOW:

PLEASE CONTACT TSOVET FOR AN RA #.

 
PLEASE ADD INFO@TSOVET.COM TO YOUR EMAIL PROVIDER'S SAFE SENDER LIST TO ENSURE THE RESPONSE IS RECEIVED.

AFTER THE FIRST 24 MONTHS FROM THE DATE OF PURCHASE, THE STANDARD COST OF ANY REPAIR WILL BE CHARGED, WHETHER OR NOT THE REPLACEMENT PART(S) ARE SUPPLIED UNDER THE TERMS OF THE WARRANTY.

EXTENDED WARRANTY:

AN EXTENDED 3 YEAR WARRANTY IS AVAILABLE TO THE ORIGINAL PURCHASER OF A TSOVET TIME INSTRUMENT AT THE TIME OF REGISTRATION. VISIT OUR WEBSITE FOR DETAILS AT WWW.TSOVET.COM

WHAT THIS WARRANTY DOES NOT COVER: INTERNAL OR EXTERNAL DAMAGE RESULTING FROM AN UNSCREWED CROWN, ACCIDENTS, MISHANDLING OR ABUSIVE USE (I.E., KNOCKS, DENTS, CRUSHING, CONTACT WITH MOISTURE—INCLUDING, BUT NOT LIMITED TO, “HOT TUBS,” “JACUZZIS,” OR “SAUNAS,” ETC.), OR THE CONSEQUENCES OF NORMAL WEAR AND AGEING OF THE TIMEPIECE (I.E., SCRATCHES AND ABRASIONS TO THE CRYSTAL, CASE, METAL BAND, BUCKLE, LEATHER); UNAUTHORIZED ALTERATIONS, TAMPERING, MANIPULATION, MISTREATMENT, OR MODIFICATION THROUGH THE ADDITION OR SUBSTITUTION OF PARTS OR ACCESSORIES NOT SUPPLIED BY TSOVET; REPAIRS MADE BY UNQUALIFIED THIRD-PARTIES OR NON- WARRANTED DEALERS; AND THE USE OF BATTERIES OTHER THAN THOSE PRESCRIBED BY TSOVET.

IMPORTANT ALL WARRANTY WORK MUST BE MAILED TO OUR HEADQUARTERS POST-PAID. SHIPPING CHARGES ARE THE RESPONSIBILITY OF THE OWNER (FOR RETURN SHIPPING, INCLUDE A $20 MONEY ORDER PAYABLE TO TSOVET, OR PRE-PAY ONLINE WITH A CREDIT CARD). SHIP YOUR TIMEPIECE VIA UPS, USPS, FED EX, OR DHL, AND INSURE YOUR SHIPMENT (DO NOT RETURN THE GIFT BOX WHEN RETURNING YOUR TIMEPIECE FOR SERVICE. IT WILL BE RETURNED C.O.D.).

RETURNS ALL RETURNS MUST BE MAILED TO OUR HEADQUARTERS POST-PAID. SHIPPING CHARGES ARE THE RESPONSIBILITY OF THE OWNER (FOR RETURN SHIPPING, INCLUDE A $20 MONEY ORDER PAYABLE TO TSOVET, OR PRE-PAY ONLINE WITH A CREDIT CARD). SHIP YOUR TIMEPIECE VIA UPS, USPS, FED EX, OR DHL, AND INSURE YOUR SHIPMENT (DO NOT RETURN THE GIFT BOX WHEN RETURNING YOUR TIMEPIECE FOR SERVICE. IT WILL BE RETURNED C.O.D.).

WE DO NOT SHIP TO P.O. BOX ADDRESSES.

INCLUDE A COPY OF YOUR WARRANTY CARD AND RECEIPT SHOWING DATE OF PURCHASE. INCLUDE A COPY OF THE MALFUNCTION REPORT WITH YOUR RETURN. INCLUDE YOUR NAME, PHONE NUMBER, ADDRESS, AND EMAIL ADDRESS (MALFUNCTION REPORT FORMS ARE AVAILABLE ONLINE UNDER “WARRANTY”). IF YOUR TSOVET IS NOT UNDER WARRANTY, YOU WILL BE RESPONSIBLE FOR ALL REPAIR COSTS (REPAIR COST SCHEDULE AVAILABLE AT WW.TSOVET.COM). ALL OUT-OF WARRANTY REPAIRS REQUIRE PRE-PAYMENT (INCLUDE A MONEY ORDER PAYABLE TO TSOVET OR PRE-PAY ONLINE WITH A CREDIT CARD).

WARRANTY DISCLAIMER TSOVET STRONGLY RECOMMENDS AGAINST INTRODUCING YOUR TIMEPIECE TO ENVIRONMENTS WHERE BOTH HEAT AND MOISTURE ARE PRESENT (E.G., “HOT TUBS,” “JACUZZIS”, OR “SAUNAS”). THE COMBINATION OF HEAT AND MOISTURE CAN ADVERSELY AFFECT THE SEALS AND GASKETS IN YOUR TIMEPIECE. FAILING TO ADHERE TO THE AFOREMENTIONED PRECAUTION VOIDS YOUR TSOVET WARRANTY.


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