TSOVET now offers LIFETIME BATTERY REPLACEMENT and a FIVE YEAR LIMITED WARRANTY on all quartz models.
*Mechanical/Automatics watches come with a 1 year limited warranty.
TSOVET guarantees that your timepiece will be free of material and workmanship defects and warrants the dependable functioning of its entire movement. If your TSOVET timepiece malfunctions within the five year period, TSOVET will repair your watch. Components are subject to availability.
TSOVET does not cover internal or external damage resulting from abuse or mishandling. Use in saunas, hot tubs or excessively hot water or normal wear and aging from scratches and abrasions to the crystal, case, band, or buckle. Unauthorized alterations or tampering through the addition or substitution of parts, batteries or accessories not supplied by TSOVET will not be covered. Watches purchased from an unauthorized dealer are not warranted.
TSOVET offers lifetime battery replacement free of charge.
Battery replacements made by third-parties or non-warranted dealers and the use of batteries other than those prescribed by TSOVET will void the warranty. We will not reimburse customers who pay to have their batteries replaced.
WARRANTY AND REPAIR
Contact TSOVET for a Return Authorization Number.
Send to: firstname.lastname@example.org
Subject: RA Request
A Customer Service Representative will respond within 24 hours Monday Friday (not including Holidays) with an RA No. and further instructions.
All out-of-warranty repairs will be subject to minimal costs, determined by the Customer Representative. International shipments are to be determined by Customer Service. Pre-payment is required.
*Warranty, repairs and battery replacements are subject to a flat-rate return shipping fee of $20.00 (within US and Canada). International repairs will be charged the standard shipping rate.
*TSOVET is not responsible for any lost or stolen items during transit.